Refund and Cancellation Policy

Last updated: Jun 20, 2024

This website is operated by Kula Community. Throughout the site, the terms “we”, “us”, "Kula" and “our” refer to Kula Community.

Refund Policy
Our refund policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. For preorders, items are custom-made, so we are unable to accept returns.

To initiate the refund process, write to us at thekulacommunity@gmail.com or call us on +91 81306 22269. Once we receive your return, we will process the refund within 7 business days.

Cancellation Policy
Orders once placed cannot be cancelled. If you have any concerns about your order, please write to us at thekulacommunity@gmail.com or call us on +91 81306 22269.

Returns Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.