Refund and Cancellation Policy

Last updated: September 21, 2025

This website is operated by Kula Community. Throughout the site, the terms “we”, “us”, "Kula" and “our” refer to Kula Community.

Returns and Refunds
Return policy is seven days from delivery date for online credit exchange. If duties are charged on the product, the customer is supposed to pay the duties. This applies for returns as well. Returns on defective goods to be sent DDP.

If goods purchased from the website are defective, please reach out to thekulacommunity@gmail.com with the problem and then a return/refund/partial refund may be processed at the discretion of the Kula Community customer service team.

Cancellation Policy
Orders once placed cannot be cancelled. If you have any concerns about your order, please write to us at thekulacommunity@gmail.com or call us on +91 81306 22269.